Please read them carefully. Your use of this site indicates your
acceptance of these terms and conditions. Your placement of an order
indicates your acceptance of these terms and conditions. Your
submittal of any purchase order to Computer Gate
indicates acceptance of these terms and conditions. These terms and
conditions shall supercede any subsequent terms and conditions
included with any purchase orders, whether or not such terms or
conditions are signed by Computer Gate. Computer
Gate reserves the right to make changes to this
site and these terms and conditions at any time.
To streamline your purchase
and eliminate the waiting time on the phone, all orders and pricing
shall be made through the Internet. The pricing on the Internet is a real time pricing.
We accept international orders only if the orders meet all of
the following terms and
You may order products through this
on-line store using VISA, MasterCard, Discover and American Express.
To protect our customers against unauthorized charges, credit card orders that
are shipped to addresses other than your billing address will
require additional verification. All credit card orders are
subject to verification and approval. Orders use different shipping address or order amount exceeds
$500 may require Credit Card Authorization Agreement.
For faster service, please download
(.doc) or download
(.pdf), fill out the Credit Card Authorization Agreement
form and fax to us at (408) 730-0735.
open account information and overseas customers, please contact our
Customer Service Department. Hard copy PO with valid PO number
is required for all term customers.
Computer Gate shall automatically charge and withhold the
applicable sales tax for orders to be delivered to addresses within
California. Each customer shall be solely responsible for all sales
taxes, or other taxes, on orders shipped to any other state.
Shipping and Handling
Orders are usually shipped within 2 business
days. Occasionally, orders may take up more than 3 business days for shipment
depending on the availability. Standard shipping is UPS Ground. FedEx 2-day and
overnight services are available. Computer Gate will
add a $2.95 handling charge per order with an exception $5.00
handling charge per order for all Post Office shipment.
Shipping and handling fees are
non-refundable. All sales are FOB Santa Clara, CA.
Back Ordered Items
When products are back-ordered the following will apply:
1. If the back ordered product is scheduled to reach Computer Gate
within five (5) business
days, your order will be on hold in order to complete
2. If a back ordered product will be out-of-stock more than 5
business days or
has been discontinued, a credit will be issued and our sales representative will
inform/contact you about this matter.
You must report all damaged
merchandise to carrier (UPS, FedEx or Post Office) and send Computer
Gate a copy of the inspection report. It is important that you
request the carrier to contact Computer Gate at (408) 730-0673.
We reserve the right to replace damaged parts or entire product.
A $30 re-boxed fee will be assessed for any product returned in a
damaged box. Please examine all merchandise before
assembling. Computer Gate will not accept any merchandise back
that has been assembled or attempted to be assembled.
Returns and Refunds
Your satisfaction is guaranteed with any products purchased from
Computer Gate online within thirty (30) days of the invoice date. If
you are not satisfied with the products you can exchange or refund
them within 30 days.
All products returned to us must be accompanied by a Return
Merchandise Authorization (RMA). Contact our customer service
department to obtain an RMA number or you can request a RMA number by
submitting the form online.
We need this information in order to issue an RMA:
(1) Order number or invoice number (on your original invoice)
(2) Computer Gate's part number and quantity.
(3) Serial number for the return item.
(4) Reason for return.
(5) Your Customer ID, Name, Phone/Fax #, Email address.
All RMA numbers issued are good for fifteen (15) days from the date
of issue. Prepaid shipping is required for all returning products.
A copy of your original invoice is required to process your return.
Returned merchandise must be in original, new,
re-sellable condition and be accompanied by all original packaging,
documentation and accessories. Therefore please check carefully the packaging
and label to make sure you receive the correct product and
version. In all cases, returned products must be shipped prepaid with
an approved RMA number clearly shown on the shipping label.
Shipping and handling are not included in the refund. Computer Gate
reserves the right to refuse merchandise or impose a minimum of 15% restocking fee for any returns not meeting the above
requirements. There is no price protection on all our products; as
you know prices fluctuate daily in the computer business, just like
the stock market. In order for Computer Gate to keep the best price
for our customers, we cannot accept product return because of the
For more details
regarding our return policy, please visit our website at
Disclaimers/ Limitation of Liability
Computer Gate expressly disclaims all warranties
either expressed or implied, including any implied warranty of
merchant ability or of fitness for a particular purpose.
Computer Gate shall have no liability to anyone for incidental or
consequential damages or any other liability, loss or damage arising
out of or related to the merchandise, even if Computer Gate or a
Computer Gate authorized representative has been advised of the
possibility of such damages. All merchandise sold "As is
". Computer Gate makes no warranty as to the performance
of any merchandise sold. Computer Gate is not responsible for
system downtime, lost data or any other damages. This
disclaimer by Computer Gate in no way affects the terms of a
manufacturer's warranty, if any.
Typographical and Misprinted Errors
We are not responsible for
typographical or pictorial errors and make every possible effort to
avoid them. We reserve the right to change or correct prices
or substitute products and manufacturers. Item picture may be
representative items only! Specifications and descriptions
subject to change without notice.
and Trademark Notice
This site is owned and operated by
Computer Gate. Unless otherwise specified, all materials appearing
on this site, including the text, site design, logos, graphics,
icons, and images, as well as the selection, assembly and
arrangement thereof, are the sole property of Computer Gate,
Copyright © 1999-2005, ALL RIGHTS RESERVED. All audio and video
clips are the sole property of Computer Gate or their respective
content providers. All software used on the site is the sole
property of Computer Gate or those supplying the software. You may
use the content of this site only for the purpose of shopping on
this site or placing an order on this site and for no other purpose.
No materials from this site may be copied, reproduced, modified,
republished, uploaded, posted, transmitted, or distributed in any
form or by any means without Computer Gate's prior written consent.
All rights not expressly granted herein are reserved. Any
unauthorized use of the materials appearing on this site may violate
copyright, trademark and other applicable laws and could result in
criminal or civil penalties.
Computer Gate is registered trademarks, trademarks or service marks
of Computer Gate. All custom graphics, icons, logos and service
names are registered trademarks, trademarks or service marks of
Computer Gate. All other trademarks or service marks are property of
their respective owners. The use of any Computer Gate trademark or
service mark without Computer Gate express written consent is
LinksThis site may contain links to
other sites on the Internet that are owned and operated by third
parties. You acknowledge that Computer Gate is not responsible for
the operation of or content located on or through any such site.
You agree that any legal action
brought against Computer Gate shall be governed by the laws of the
State of California without regard to its conflict of law
principles. You agree that the sole jurisdiction and venue for any
litigation arising from your use of or orders made on the Computer
Gate sites shall be an appropriate federal or state court located in
Santa Clara county California.
2995 Gordon Ave, Santa Clara, CA 95051
Business Hours :
Monday-Friday: 7:00am-6:00pm PST,
Telephone: (408) 730-0673 FAX : (408) 730-0735
On-line Shopping: 24 Hours
Sales E-mail: firstname.lastname@example.org