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Computer Gate Online RMA Request Form

When filling out this form, please follow the instructions carefully. All information must be included in order to ensure prompt processing of your request. The Return Merchandise Authorization (RMA) number must appear on all packages and paperwork related to this return; otherwise Computer Gate reserves the right to refuse the packages as is. All RMA numbers expire 15 calendar days from date of issuance. All shipments must be prepaid. Physical damages void all warranties. All fields are required to process the request; otherwise, it will delay your RMA request.  Currently, all RMA status and inquiries are done by Email ONLY.
* For RMA Return Policy details, click here

Customer ID:  E-mail Address:
Street Address:  State:  Zip: 
Main Telephone:  (e.g. 4087300673) Main  Fax: (e.g. 4087300735)

Select RMA Type (please use one RMA form per RMA type) 
Maximum 5 items can be requested each form

Repair/Replacement Return for Credit Evaluation Return
CG SKU Code Qty Serial # Invoice # Invoice Date
1
e.g. IP7A900

(max. 999 qty.)

(max. 16 digits)

e.g. 21122000

e.g. 121501
Reason for Return: (required)

CG SKU Code Qty Serial # Invoice # Invoice Date
2
Reason for Return:  

CG SKU Code Qty Serial # Invoice # Invoice Date
3
Reason for Return:  

CG SKU Code Qty Serial # Invoice # Invoice Date
4
Reason for Return:  

CG SKU Code Qty Serial # Invoice # Invoice Date
5
Reason for Return:  

 
* After submit, our RMA Team will respond to your request by email within 24 business hours.
Thanks for shopping with Computer Gate.

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