Protect Your Investment
Have peace of mind when purchasing your products with
the best Extended Warranty from Computer Gate, Save on Every Click
(CG). Your satisfaction is guaranteed to get the most out of your
computer components purchase.
1. Why do I need an Extended Warranty?
costs of computer hardware and service labor.
can repair the product you purchase many times until it is
no longer repairable, then it will be replaced with the same
product of its like kind and quality.
hassle and difficult to find honest and reliable PC repair
the hassle in dealing directly with manufacturers.
With an affordable price, you will get many benefits:
replacement of DOA product, failure of normal operation
within coverage period at our option. Exclude all physical
damaged or warranty void.
policy. If the product fails three times for the same reason
(outside the manufacturer’s warranty), it will be replaced.
deductible. 100% coverage on parts and labor for a 1 or
2-year period (depend on your choice).
eligible products are covered at your choice.
Extended Warranty should be purchased at the same time when
you buy the product (as a bundle to the product).
the product is received within the service plan period and
is found to be defective, CG will repair or replace the
Replacement parts will be new, rebuilt, or non-original
manufacturer’s parts that perform to the factory
specifications of the product at our option. If a product is
no longer available, we will replace it with a product of
equal or better value.
cases, returned product must be shipped prepaid with a copy
of the invoice. Computer Gate reserves the right to refuse
merchandise that is not meeting the above requirements.
no renewal after the Extended Warranty is expired.
TERMS AND CONDITIONS:
The following contract becomes effective at Date of Purchase (D.O.P.)
of Extended Warranty. Computer Gate, hereinafter known as CG,
will furnish labor and replacement parts necessary to maintain
the product specified in this contract in operating condition
during the term of the contract provided such service is
necessitated by product failure during normal usage. CG, at
its sole discretion, may either repair or replace the product
covered under this contract at our sole option. When a product
is no longer available, CG will provide a similar product of
equal or better. If CG chooses to replace the product, a new,
rebuilt, or non-original manufacturer’s product of like kind
and quality will be provided to the contract holder. The term
of this contract begins at date of purchase of Extended
Warranty and runs concurrently and beyond the manufacturers
parts and labor warranty up to 2 years. This contract may not
be refundable, renewable or cancelable. This contract is
available in the US continental only, not include AK, HI, APO,
FPO and Puerto Rico.
5. WHAT IS NOT COVERED:
Periodically or consumed parts during the life of the product
such as but not limited to batteries; loss or damage resulting
from external causes such as dropped product, collision with
any object, fire, flooding, sand, dirt, windstorm, hail,
earthquake or damage from exposure to weather conditions,
misuse, abuse, damage resulting from improper use of any
electrical source, power surges, damage occurring during
transport. All preventive maintenance recommended by the
manufacturer to maintain the product in operating condition is
the responsibility of the contract holder; loss or damage
resulting from failure to provide recommended maintenance is
not covered under this contract. Products with altered or
missing serial numbers, any consequential damages occurring
due to computer viruses is not covered by this contract. CG
makes no other expressed or implied service with respect to
your CG products, other than limited service set forth above.
In no event will CG be liable for any direct, indirect,
consequential, or incidental damages arising out of the use or
inability to use such product.
6. WHAT TO DO IF PRODUCT REQUIRES SERVICE:
Call our Customer Service Department at (408) 730-0673 during
business hour and explain the problems to obtain a Returned
Merchandise Authorization number or
request RMA Online. Please have your original
Extended Warranty invoice available when calling for service.
All RMA numbers issued are good for fifteen (15) days from the
date of issue. Prepaid shipping is required for all returning
products. The approved RMA number must be clearly shown on the